Office Policies

Our Mission

front-deskAt Orthodontics at Conestoga, our mission is to provide our patients with the highest quality of treatment and personal attention in an inviting atmosphere.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday: 8:30 a.m. – 4:00 p.m.
Tuesday: 9:30 a.m. – 6:00 p.m.
Wednesday: 8:30 a.m. – 5:00 p.m.
Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 4:00 p.m.

Appointments

Appointments are an important part of your treatment, and this time has been reserved specifically for you. Please arrive on time for your appointment. If you are more than 15 minutes late, you may be asked to reschedule.

We kindly request a minimum of 48-hours’ notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment. Please understand that keeping your scheduled appointments ensures that your treatment will be completed on time.

We know that many patients prefer early morning or late afternoon appointments in order to avoid conflicts with school or work. Certain procedures require a specific amount of time, and we schedule such procedures in a way that allows us to see as many patients as possible. Therefore, longer procedures are usually scheduled during school/work hours so we can see more patients in the mornings and afternoons. Please understand that we will do our best to work with your schedule!

To make an appointment at Orthodontics at Conestoga, please call us at (905) 840-9711 or schedule an appointment via this website.